T800 Privacy Policy — Protecting Our Users' Information

1. Information We Collect

When you register and use the t800 platform, we collect various types of information to ensure a smooth and secure user experience. Below are the main categories of information we collect:

Account Information

During registration, you are required to provide a username, email address, phone number, and password. For identity verification purposes, we may request supporting documents such as a national ID or passport when necessary.

Payment Information

All transactions on t800 are processed in Malaysian Ringgit (RM / MYR). We record deposit and withdrawal details including the payment method used, transaction amount, and timestamp. Your bank account number or e-wallet details are stored in a protected format for ease of future transactions.

Device and Browser Information

Our system automatically records your IP address, browser type, operating system, device model, and other technical data when you access the platform. This information is used to detect suspicious activity and ensure platform compatibility with your device.

Usage Data

We track usage patterns such as games played, active session duration, betting preferences, and in-platform interactions. This data helps us improve the user experience and deliver more relevant content.

2. How We Use Your Information

T800 uses the information collected for the following purposes:

• Processing account registrations, deposits, and withdrawals accurately and securely
• Verifying user identity and preventing fraud or unauthorised access
• Providing effective customer support whenever you reach out to us
• Sending important notifications regarding your account, promotions, and platform updates
• Identifying and investigating activities that violate the platform's Terms & Conditions
• Complying with applicable legal and regulatory requirements
• Improving platform features, user interface, and content based on usage data

T800 will not use your information for third-party marketing purposes without your prior consent.

3. Use of Cookies and Tracking Technologies

The t800 platform uses cookies — small text files stored on your device — to enhance your user experience. We use several types of cookies:

• Essential Cookies: Required for core platform functions such as login session authentication and security.
• Performance Cookies: Collecting anonymised data on how users interact with the platform for improvement purposes.
• Preference Cookies: Saving your preferences such as language and display settings.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. By using t800, you agree to the use of cookies as described above.

4. Data Storage, Security, and Third-Party Sharing

Data Security

T800 implements a range of technical and organisational security measures to protect your personal information. All data transmitted between your device and our servers is secured with SSL encryption. User passwords are stored in a hashed format that cannot be read, even by t800's internal staff.

Retention Period

Active account information is retained for as long as your account remains active. Once an account is closed, data will be kept for the minimum period required by law before being securely deleted. Financial transaction data may be retained longer to meet accounting and legal requirements.

Third-Party Sharing

T800 does not sell users' personal information to any third party. We may share necessary information with payment service providers, technical infrastructure providers, or law enforcement agencies when required by law. All third parties involved are bound by strict confidentiality agreements.

5. User Rights and How to Contact Us

Right to Access and Rectification

You have the right to request a copy of the personal information we hold about you at any time. If any of that information is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your account and personal data. Deletion requests will be processed within 30 business days, subject to data retention obligations prescribed by law. Please note that account deletion is permanent and cannot be undone.

Privacy Policy Changes

T800 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to registered users via email or in-platform notification. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

Contact Us

For any enquiries regarding this Privacy Policy, data access rights, or any concerns about your privacy, please contact the t800 support team at: [email protected]. You may also refer to the FAQ section for more information.